About Us

Customer Service

"Probably the most important management fundamental that is being ignored today is staying close to the customer to satisfy his needs and anticipate his wants. In too many companies, the customer has become a bloody nuisance whose unpredictable behavior damages carefully made strategic plans, whose activities mess up computer operations, and who stubbornly insists that the purchased products should work"

Lew Young
Editor-in-Chief
Business Week

At Cox-Colvin & Associates, we strive to develop and maintain long-term partnering relationships with our customers. We take a proactive role in working with our customers, looking for ways to reduce their environmental costs and risks, thereby increasing their profitability. We want to understand our customers' problems and goals so we can provide the specialized services required.

Because we take the time and make the effort to get to know our customers and their businesses, Cox-Colvin & Associates is able to provide the personalized, cost-effective services our customers deserve. This leads to a close relationship between Cox-Colvin & Associates and our customers and, consequently, a sensitivity to our customers' needs and the cost of environmental services. Our customers appreciate the immediate personal attention and cost consciousness that we provide.